I am merely one more guy interested in how humans interact with one another. One guy in a very long line of people who are fascinated by this game, which many people refer to as “life.” We are the group looking for ways to keep the ball in play as long as we can. We are the forwards and the guards and the replay reviewers. And we mean business.

I am certainly not the first to get in the game. I have learned from many who have come before me and I am sure there are at least as many phenomes whose work is unknown to me. And yet, I will go out on a limb and suggest that we all have one thing in common. I bet that each of us is passionately dedicated to offering an approach to harmonious communication. An approach that is accessible and realistic and that will resonate with as many people as it touches. In essence, we all are dedicated to keeping the game alive.

In Chapter One, we began to consider the possibility of people’s behaviors as the manifestation of their priorities. Now, here comes the good part. Once we start to pay closer attention to those people, we will notice that there simply – and happily – are not that many priorities in play!

Neil Cerbone spent the better part of his youth preparing for a career in the theater. He was founding producer of Celebration Playhouse, a nationally recognized regional theater and winner of multiple theater awards in NY and NJ.

In 1983 he founded NCA, a consulting firm that has been helping organizations achieve results by improving business practices and employee performance. His clients included Fortune 500 and Global 1000 companies across a wide variety of industries. Neil pioneered a number of catalytic organizational strategies and tactics including Priosys®, a communications tool that enables better communication, with more people, more of the time.

Neil has been published in Fast Company Magazine, T&D Magazine, Training Magazine and American Banker. He has also authored several case studies for the American Society of Training and Development. Neil has appeared as an expert speaker at dozens of industry conferences, leadership summits, and learning events throughout the world.

He is currently engaged by The Related Companies, a global real estate development and property management firm, leading their Customer Experience.

He currently resides in New York City and South Orange, NJ with his husband of 39 years.